At
Hair Fairies we build our brand through building relationships with our
clients. Having a positive and connected relationship with our clients
is key and usually one of the first things they experience upon using
our lice removal services. It is a very emotional problem to have so we
have focused on training our employees to manage this issue first. The
relationship starts from the consultation on the phone all the way
through treatment and finally to our goodbyes when they are lice free
and have completed lice treatment.
Parents are usually frantic and
don’t know what to do when they call or come in. We immediately give
them the facts and sooth their kids. Its what we do best and it's our
only focus. We believe building trust is about sincerity. The best part
about our job is when clients hug us and invite us into their homes
because we have put the time and effort into not only treating them for
lice but building a relationship. We are the trusted brand for head
lice removal.