I got a phone call from a client saying that her daughter had gotten lice three times.  Each time her mom treated it the head lice came right back. She told me that she had treated her the night before and that when she took her daughter to school that day the school nurse found a louse on the child. I asked what lice treatment was she using to try to get rid of the head lice in her daughter's hair. She then tells me "I shampooed my daughter's hair with the Rid shampoo and then I combed her out." I told her about our services and why our lice treatment products at Hair Fairies are all natural and 100% effective.  And that unfortunately many lice products on the market have not been effective for a long time and are highly toxic.  She tells me she is going to jump in a cab and head to our salon. About 15 mins later, she and her daughter arrive at our New York City lice salon. When I start combing out the child, both nits and bugs are coming out of the child's head. I show the mom and she is simply astonished and can't believe everything that is being removed from her daughter's head. When I showed her a nit still on the hair strain, she tells me there is no way that she could see that. Once I finish treating her daughter, I check the mom, but she is sure she doesn't have it since she had been away for 2 weeks. The mom had it as well and had gotten it before she went on vacation!  Such a common lice story here at Hair Fairies. Moms always insist there is nothing left on their children's scalp and they are "sure" they do not have lice themselves.  She thanked me for getting rid of this problem and told me that she will be back if they ever have lice again.